Cookie Policy

Cookie policy

In compliance with Regulation (EU) 2016/679 (GDPR) and with the Italian legislation on the protection of personal data, including Specific Provisions about cookies, we are hereby providing you, pursuant to Article 13 of the GDPR, with due information regarding the processing of the personal data you provide us with, in connection with the use of this website. This cookie policy is aimed at describing how we process your data on this website, 

Type of data processed

Data Controller, pursuant to articles 4 and 24 of the GDPR, is CAP HOLDING SPA., with registered office in Via Rimini 38 – 20142 Milano, in the person of its pro-tempore legal representative.

The Data Protection Officer (DPO) is identified c/o the Data Controller and can be reached by E-mail at:


What cookies are: Cookies are small text files that websites visited by users send to their terminals, where they are stored in order to be sent back to the same websites on subsequent visits. Cookies are used for different purposes, they have different characteristics, and they can be used either by the owner of the site you are visiting or by third parties. 

Why we use cookies: Cookies are useful because they allow a website to recognise a user's device and therefore improve the user's browsing experience, for example by remembering their favourite sites. In addition, cookies can in no way retrieve other data from your hard drive, transmit computer viruses or capture email addresses.

How we use cookies: Most of the cookies used while browsing this website are session cookies, i.e. they allow the website to function correctly and are automatically deleted when the browser is closed. Other types of cookies are saved on the computer's hard disk and can only be read by the server that previously stored them.

The use of cookies makes the use of the Internet more efficient and easier and allows you to perform operations that, in the absence of cookies, could not be performed (e.g. management of the reserved area, maintaining identification during the session, etc.).

Gruppo CAP uses and manages cookies in full compliance with the current regulations.

Disabling cookies: As established by current legislation, you have the right to disable analytics, profiling and retargeting cookies; you can disable them through the function made available by the Controller to this end or by means of the browser. For information about how to change cookie settings, choose below the browser you are using.

Types of cookies used by this website

Technical cookies: Technical cookies are those used purely in order to make a communication on an electronic communication network or to send the supplier information that is strictly necessary to CAP to provide a service specifically requested by the user. They are not used for any further purpose and are normally installed directly by the Controller or website manager.

They can be divided up into:

  • Browsing cookies
  • Session cookies

depending on their persistence. In fact, session cookies are erased at he end of the browsing session whilst browsing cookies enable the user to browse according to a series of selected criteria (e.g. language preferences, username, etc.) and have a higher persistence.

No technical Cookies require consent; they merely require an information notice to be given and are therefore installed automatically upon accessing the website. 

In this website, we use the following technical cookies:

Provider Cookie Description Duration Language Allows the user's preferred language to be stored on the website 1 day i18nextLng Determines the visitor's preferred language. Allows the website to set the preferred language when the user next logs in. Persistent Loglevel Maintains settings and outputs when using the Developer Tools Console in the current session. Persistent Loglevel:critical Criticality indicator for the Developer Tools Console in the current session. Persistent
Google rc::a This cookie is used to distinguish between humans and robots. This is useful for the website in order to make valid reports about the usage of the website. Persistent
Google rc::c Used in the context of the recaptcha service's video ad, the cookie limits the number of times a visitor views the same ad content. The cookie is also used to ensure the relevance of the video ad to the specific visitor. Session
Amazon AWS AWSALB It records which server-cluster is serving the visitor. It is used in the context of load balancing in order to optimise the user experience. 6 days
Amazon AWS AWSALBCORS It records which server-cluster is serving the visitor. It is used in the context of load balancing in order to optimise the user experience. 6 days
LiveAgent liveagent_oref This cookie stores the URL of the user visiting the website. 10 years
LiveAgent liveagent_ptid This cookie is used to store a unique identifier associated with the user visiting the site so that the chat service can be used. 10 years
LiveAgent liveagent_vc This cookie stores the number of times the user has previously used the chat service. 10 years
LiveAgent liveagent_chatted This cookie is created or updated when the user accepts a chat. Session
LiveAgent liveagent_sid This cookie stores the session key of the user visiting the site. Session
Cookie consent capcookieconsent Allows to store the consent on cookie expressed by the user. Persistent

Cookie Analytics: These cookies are persistent, they collect and analyse anonymous and/or aggregated data for statistical purposes (e.g. to analyse access to this website). 

 The user has the possibility to disable cookies belonging to this category by following the instructions below: by opening the browser used, selecting the Settings Menu and clicking on "Internet Options", you can access the section relating to privacy, from which you can select the desired level of cookie blocking.

On the other hand, by accessing the Security tab and checking the "delete cookies" box, you can clear the history and, therefore, delete all cookies already saved in memory. This website uses Third Party statistical cookies, to collect information in aggregate form that allows, for example, to analyze the use of this website by users. These cookies are set as technical cookies i.e. without tracking the User's IP (user data not profiled at IP level) and without sharing data with the Third Party, therefore consent is not required.

The following Third Party statistical cookies are used within this website:

Provider Cookie Cookie Policy Privacy Policy
Google _ga
Google _gid
Google _gat
Google collect

Marketing and profiling cookies: Profiling cookies are cookies used to monitor and profile users while they are browsing the website, studying their behaviour and consumption habits for commercial communication purposes, also in relation to the User's interests. 

The following marketing cookies managed by third parties are used within this website: 

Provider Cookie Description Cookie Policy Privacy Policy
YouTube VISITOR_INFO1_LIVE cookie used by YouTube to estimate user connection speed on pages with embedded YouTube videos.
YouTube YSC cookie used by YouTube to record a unique ID for statistics related to which YouTube videos have been viewed by the user.

Retargeting cookies: Profiling cookies also include retargeting or remarketing cookies, which are used to direct targeted advertisements to a user who has previously visited the website, including on third party sites (e.g. Facebook).

This website uses the following retargeting cookies: 

Provider Cookie Description Cookie Policy Privacy Policy
Facebook _fbp These cookies are used by Facebook to deliver a variety of advertising products such as real-time offers from third-party advertisers.
Facebook Fr These cookies are used by Facebook to deliver a variety of advertising products such as real-time offers from third-party advertisers.
Facebook tr These cookies are used by Facebook to deliver a variety of advertising products such as real-time offers from third-party advertisers.

Interactions with social network and external platforms

  • Plugin: is a program that interacts with another program to extend or expand the original functionality. The most used plugins are those of social networks that allow, for example, the user to follow with a click a page or a social profile, to indicate with a click that he liked a web content and to share it on his social network profile, etc..
  • Widget: is a graphic component of the user interface of a program, which aims to facilitate user interaction with the program itself. The most commonly used widgets are those of social networks, which allow users to easily open social networks in a separate browser window.

These services allow for interactions with social networks or other external platforms, directly from the pages of a site. Interactions and any information acquired by the site are subject to the privacy settings of the third party, owner of the social network.

Below you will find references to third parties and, for each, is indicated the link to the relevant cookie policy, where you can find information on data processing and, where required by law, express or deny your consent.

Within the website there are the following social plugin: